Job Description

Overview: To facilitate the activities of a nursing unit through the effective performance of receptionist, transcriptionist, and clerical processes. The position manages information and connects, physicians, staff, and visitors with appropriate resources. Greet patients and their representatives to foster a welcoming environment and help serve as an advocate for patient's needs. Responsibilities: Utilizes Technology accurately and efficiently.
Assigns staff phones and coordinates with call light system
Prints labels as needed
Enter Pending / Confirmed D/C in Bed Management system
Updates Bed Management system with admits and discharges
Is a Technology superuser and acts as a resource
Understands and is knowledgeable of computer downtime procedures
Enter in patient changes as appropriate
Utilizes the Intranet and email to keep abreast of information
Uses and is able to trouble-shoot fax machine and printer Acts as a receptionist for the unit promoting positive relationships with those interacting with the nursing unit.
Greets visitors, physicians, patients, and staff in a friendly receptive manner
Promptly and courteously acknowledges individuals at the desk
Displays warmth, concern and respect for those needing assistance
Answers telephone timely, professionally, identifying unit, name, and title
Establishes positive working relationships with other hospital personnel
Knowledgeable and respectful of the roles other ancillary department personnel have in delivering patient care
Communicates with others is professional and respectful
Prioritizes and accurately channels incoming and outgoing information
Maintains flexibility and is able to adapt to rapidly changing environment and work volume. i.e. Code Blue, UAT, staffing needs. Assists with patient care activities.
Sets up room for admits and clears rooms after transfer/discharge
Passes meal trays to patients
Assists in the transfer and discharge of patients
Answers call lights and relays pertinent information to the appropriate person
Knowledgeable about use of patient care equipment (I.e. beds, bed check alarm, specialty beds, lift equipment, cleaning of patient equipment, and PPE holders). Performs activities efficiently and accurately to facilitate quality patient care and to ensure a safe and efficiently operating unit.
Adheres to hand washing policy
Demonstrates knowledge of ordering supplies for the unit as delegated
Accurately files patient chart documents
Prints ancillary handoff form
Keeps unit organized
Accepts direction from lead RN to facilitate patient care
Runs errands and performs extra duties as requested.
Knowledgeable of quality improvement indicators and assists in achieving positive patient outcomes.
Files reports from printer/fax
Checks consult book and call if needed
Checks nutrition inventory and re-orders as needed
Posts assignments/turns/information on unit board
Changes batteries for lift equipment
Prepares charts for anticipated D/C's and Nursing Homes
Stocks rooms, BSI boxes
Assembles admission packets
Stuffs charts as appropriate
Attends and participates in unit and house-wide committees, meetings (I.e. Unit Secretary meetings, Meetings with CEO, benefits committee). Patient Rounding Daily on all patients.
-Assist in welcoming new patients and family to the unit.
-Acts as liaison between patients, staff and hospital to resolve problems, provide information, and maintain positive relationships.
-Maintain patient confidentiality.
-Refers all questions of a medical nature to professional clinical staff
-Reports pertinent patient needs to the care team assigned to the patient in a timely manner.
-Documentation of rounding, along with any positive or negative feedback completed prior to leaving shift. Qualifications: Certifications: , Education: H.S. Diploma/GED (Required), Work Experience: Office Carle Health Company Overview:

Find it here.

Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance – and opportunities meet flexibility. Find it all at Carle Health.

 

Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Health Alliance™. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.

Salary Range: The compensation range for this position is $16.59per hour - $26.88per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.

Job Tags

Full time, Work experience placement, Work at office, Local area, Shift work,

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