As a Remote Support Specialist, you will work under the guidance of the Enabling Technology Manager with a focus of supporting adults where they live, work, and play with their use of assistive/enabling technology. The Remote Support Specialist provides support to individuals and staff of CHESCO Services. Provide technical assistance and customer service remotely, typically via phone, email, or chat, to resolve issues related to hardware, software, and network problems for internal and external supported persons. Provide direct care and training to consumers in community residence according to local, state , and federal guidelines and collects data electronically. Counsels consumers as necessary.
Physical Abilities Include:
Climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting (patients with assistance), fingering, writing, reading, driving including nights, counting, work double shifts as necessary, running, and smell.
Physical Requirements Include:
Very heaving lifting with assistance visual acuity must be accurate to write and read small print and record data. A worker is subject to both indoor and outdoor environments and maybe subject to temperature extremes of heat and cold for short time periods. The worker is subject to noise and hazards including the possibility of physical assault, property destruction, and infections. The worker is subject to wear protective clothing to prevent exposure to infection.
Job Duties:
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